How it works
Washing and drying, step by step.
Follow the same instructions you'll find in the laundromat. No need to bring detergent or ask for help.
Washing
Six steps to wash
Shake out your laundry
Remove dust, sand and hair before loading the machine.
Check the pockets
Coins, keys and paper can damage your clothes and the machine.
Load the machine and close the door
Don't overfill it: clothes need space to wash properly.
Select the programme
Choose the washing programme that suits your laundry.
Pay
With coins, notes, Multibanco or the Customer Card.
Start the wash
The machine does the rest. Wait until the programme ends.
Important
The machines automatically dose:
- Detergent
- Alkaline booster
- Sanitiser
- Fabric softener
Adding your own detergent or any other additive is not allowed.
Drying
Four steps to dry
Load the dryer
Separate heavy items from lighter ones whenever possible.
Select the temperature
Check the drying guide and the care label.
Pay
Each drying cycle lasts 21 minutes.
Start drying
Remove your laundry as soon as it finishes to avoid creases.
Customers who wash at the laundromat have priority on the dryers.
Open the drying guideProfessional machine
16/18 kg Miele machine
The largest machine in the laundromat has exclusive programmes for big loads and special needs.
Special programmes
Hover over or tap a card to see the treatments.
- Treatment with bleach at 60 °CFor white textiles that need whitening.
- Treatment without bleach at 60 °CSanitising wash at 60 °C, without bleach.
- Treatment with special detergentFor stubborn dirt or textiles that require it.
These programmes are only activated on request and may have an additional cost.
The bleach treatment is only available on this machine.
Payment methods
All machines accept the same payment methods.
Questions about using the machines
Do you run a business or have a special request?
Contact us. We'll reply with the right programme and its cost.